Интеллектуальный центр VMware Workspace ONE объединяет и упрощает доступ к приложениям и рабочим столам.
The Intelligent Hub app, formerly known as the AirWatch Agent, acts as a central hub for employees, offering a unified experience for onboarding, accessing applications, and utilizing various services. This review will delve into the app's capabilities and benefits for both employees and organizations.
Intelligent Hub strengthens mobile device management (MDM) and mobile app management (MAM), ensuring device security, compliance, and reliable connectivity. Users can view crucial device information, IT messages, compatibility status, and directly submit support requests to their IT administrators.
The app seamlessly integrates services like the App Catalog, People, Notifications, and Home, providing a centralized location for accessing essential resources.
Employees can browse and explore the App Catalog, add favorite apps and websites for quick access, and discover recommended and popular apps. Additionally, they can leverage the "People" feature to search for colleagues, view contact information, and initiate calls, texts, or emails directly within the app.
The app ensures employees stay informed by delivering relevant app notifications and customizable company alerts. These alerts can include critical updates, downtime notifications, and survey participation prompts.
It's important to note that Intelligent Hub collects certain device information for optimizing security and performance. This includes details like phone number, serial number, UDID, IMEI, SIM card ID, MAC address, and connected network name (SSID).
It's crucial for organizations to clearly communicate their data collection practices and ensure employees understand how their information is being utilized.
It's important to remember that the app's functionality may vary depending on the features enabled by the organization's IT department.
Intelligent Hub simplifies and streamlines the employee experience by providing a single point of access to critical apps, services, and information. Its unified approach enhances productivity and fosters a more connected and informed workforce. However, organizations must clearly communicate data collection practices and ensure the app's functionality aligns with their specific needs.
